Nowadays, quality is a key factor in the international business competition and an ever-extending goal - the better you are, the better you need to be. The management of the quality process is infinite, and marked only by milestones, never by completion.

    Successful companies and organizations in any industry have significant capabilities in common: they are able to find and create business opportunities and to consistently deliver what is required, on time and at a profitable, yet competitive, price.

   The success of an organization, when measured in these terms, can be directly related to the eight quality management principles cited in ISO 9001:2000:

    customer focus;


    involvement of people;

    process approach to the achievement of results;

    system approach to management;

    continual improvement;

    factual approach to making decisions;

    mutually beneficial supplier relationships.

     Flokal recognizes that to fulfill our business objectives associated with quality we need to constantly improve our deliverables to match the increasing expectations of our customers.

    With standardization being the key to all growth - professional, personal and financial Flokal continiously enhances all business processes of the company.

    In 2003 year we were certefied ISO 9001:2000 by BVQi.

View our BVQi quality certificate

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